Article: How help arrives

 

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How help arrives: Check out the map

Publication Kane County Chronicle
Date July , 2008
Section(s) Local
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http://www.kcchronicle.com/articles/2008/07/07/news/local/doc4871ea277c58a141913024.txt

 
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You can find Edwin Huellstrounk on the lower level of Delnor Hospital in Geneva, with a lot of maps.

Huellstrounk, the coordinator for the Southern Fox Valley EMS System, is the keeper of maps showing response times for 22 emergency rescue agencies in the Fox Valley, from St. Charles to Aurora and from Yorkville to Plano. Delnor is one of 62 EMS resource hospitals in Illinois.

Anyone can visit Huellstrounk’s office to learn how long it will take for an ambulance to arrive in a specific place when someone dials 911.

Though the maps are public record, only once in seven years has someone come in to check the maps, Huellstrounk said.

Any fire department, ambulance service or private agency that provides emergency medical care must file these maps. Agencies mark the maps to show where they can respond in under six minutes, six to 15 minutes, and more than 15 minutes, Huellstrounk said.

“These are average times. They guarantee to their public they will be there within X amount of time within the circle they fall under,” Huellstrounk said. “If you live in a 15-minute-plus area, you take your chances.”

When Kathleen Heinrich’s husband, Richard, had a heart attack in March, she was surprised to learn from the 911 operator that rescuers were coming from Big Rock, not from Elburn, which is closer to her home.

Heinrich has publicly questioned why Kaneville, which is a fire protection district without ambulance service, has a contract with an ambulance service so far away. The agreement also encompasses service to Kaneland schools.

She doesn’t have a complaint about Big Rock paramedics’ response to her husband’s heart attack.

“My concern is with the safety of these children,” Heinrich said.

Rural living has its tradeoffs, and longer response time for emergency services can be one of them. Kaneville fire officials defend the contract with Big Rock, saying the response times are sufficient and the price is right.

The cost

For years, Elburn and Countryside Fire Protection District provided emergency medical service to Kaneville and Maple Park because those fire districts did not have their own ambulance services.

Kaneville paid about $25,000 a year, while Maple Park and Countryside Fire Protection District paid about $50,000 a year for the service, officials said.

But in 2003, Elburn was building a second station and hiring more employees. And it needed more money to pay for contractual ambulance service, officials said.

“What we charged for ambulance calls did not totally support the budget for providing the ambulance coverage,” Elburn Emergency Medical Services Director Wayne Stevens said. “It offset the cost.”

Maple Park Fire Chief Kevin Peterson and Kaneville Fire Chief David Sigmund remember the amount being about $260,000, but Elburn Fire Chief Kelly Callaghan said no amount was ever stated.

“Numbers were thrown out, but nothing was ever determined of what it was going to be,” Callaghan said.

Neither department could afford such an increase.

Maple Park asked for Elburn’s continued support so it could start its own ambulance service – which it launched in 2005 after a successful referendum – and Kaneville contracted with Big Rock for ambulance service for $30,000 a year.

There was publicity about the change, which officially began Feb. 1, 2004. Local newspapers carried a letter signed by all three chiefs advising of the change.

“Elburn ... will continue to provide mutual aid coverage to Kaneville ... and will be responding for any request for additional assistance,” the letter states in part. “The Big Rock fire Department [will] .. provide Kaneville the same quality service it has received from Elburn’s paramedics, EMTs and firefighters.”

To see the emergency medical response maps for your area or to make a complaint:

Southern Fox Valley Emergency Medical Services System, Delnor-Community Hospital, 300 Randall Road, Geneva Coordinator Edwin Huellstrounk at 630-208-4048 or email sfvems@sfvemss.com

More information: www.sfvemss.com
 
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